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Frequently Asked Questions

Still have questions?  Send us a message

What’s included?

Tents or teepees, fairy or led lights, mattresses, fitted sheets, blankets, three decorative pillows, table trays, lanterns or light source, faux fur rug, garlands connecting glampsites, cinema sign, other styling based on theme.  Set-up and styling.  Tear down and removal.

Event execution: 

Each party is unique. Exact décor and fabrics are subject to change slightly based upon product availability. We strive to update our event designs frequently to keep them fresh and unique. We will always present a gorgeous event, even if exact details vary slightly from things that are depicted on our website. Any major changes will be communicated to you in advance of your event. If there is something you have seen on our website that you want at your event, please communicate this at time of booking.

How much space do I need?

"Wow, I didn't realize how big they were" is the most common phrase we hear at set-ups.  If you have any space concerns please discuss before booking.  ​We are happy to create a mockup of your space to determine the best option for your event. 

Our A frame tents and standard mattresses measure approximately 30"x75" each.  This does not include the table tray or aisle space.  For reference a 6 person party with two rows of three teepees would need a minimum of 8' x 16'

Collections using teepees and larger mattresses measure approximately 44"x75" each.  We usually place the table trays on the mattresses but you will still need aisle space.

 

Do you provide sleeping pillows?

We do not provide sleeping pillows for hygiene reasons, so each guest should bring their own pillow.  It's also a nice way for them to feel a little at home while away from home.  

 

What is the duration of the rental?
Everything included in the package will be delivered and set up and styled on your event day and torn down and removed the following day.

How long does it take to set-up the party?
The time varies based on party size and theme.  On average set-up & styling take 10-15 minutes per tent/teepee.

How long does it take to tear down the party?

Tear down is a breeze, we are usually in and out within 30 minutes.  So you can get that nap in, after your epic slumber party!

Can you do a custom theme?

We are not currently accepting custom themes.​

Can the tents be used outside?
We do offer outdoor day time events, i.e. pool parties.  We do not allow our inventory outside over night.

How is everything powered?
Our teepee fairy lights and led lights, Christmas bulbs, as well as our mini and full size lanterns are battery operated.  Our mini strobe lights are pre-charged.  Some collections offer items that require power, i.e. boombox, room light, led wall signs, etc.  

Can you move our furniture?

Please have your designated space clear and ready prior to our scheduled arrival time as we do not move furniture.

Is there a travel fee?

We service the East Bay.  Free delivery to Discovery Bay, Byron, Knightsen, Bethel Island, Brentwood, Oakley, and Antioch.  Anything beyond 10 miles of Brentwood is charged at a $2.00 per mile.  This includes both delivery and pickup. Mileage is determined using Google Maps.  

How much is the deposit?

A 50% non-refundable deposit is required to reserve your date.  Your deposit will be applied to your final bill.  The balance is due 7 days before your event date. 

What is the cancellation policy?

We don't offer cancellations but we can reschedule your event to the next available date.

Can I reduce my headcount?

We understand when booking your event in advance the headcount may change. We recommend booking the maximum number of guests initially, this way we won't overbook our inventory. 7 days before your event we require your final headcount and adjust the invoice and final payment accordingly. Your headcount can go down but depending on other parties reserved additional teepees may or may not be available, again we recommend booking your max initially.

What forms of payment do you accept?

We accept payment via Venmo.

Is there an age requirement?

We ask that all glampers be 4 years or older.

Damages:  

The client is responsible for the security of the equipment at all times during the rental period. Any lost, broken, damaged or destroyed equipment will be charged to the client at full replacement value. Damage and/or defacement other than normal wear and tear of property belonging to Happy Glamper Parties will result in assessment of charges and billing to the client. Pets and smoking are not permitted in tent area.

Missing Items:  

Prior to the party, an inventory checklist will be completed by our staff and initialed by the client.  Any items unaccounted for will either need to be returned within 3 days, or will be billed at the cost of the missing item.

***We ensure prior to any party, all tents, mattresses, linens, decorative pillows, and trays are laundered and/or sanitized.

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